Terms & Conditions

NOTICE OF TERMS AND CONDITIONS

Effective Date: [09/09/23]

PRIOR TO INITIATING AN ONLINE OR TELEPHONE ORDER OR ENGAGING WITH THIS WEBSITE, WE KINDLY REQUEST THAT YOU THOROUGHLY REVIEW THESE TERMS OF USE AND CONDITIONS OF SALE.

This product website, herein referred to as the "Website," is the exclusive property and operation of VB Beaute LLC, a California limited liability company. These Terms of Use and Conditions of Purchase, in conjunction with the Company's Privacy Policy and any potential future amendments or supplements (collectively referred to as the "Agreement"), establish a legally binding agreement between yourself and VB Beaute LLC. The Agreement is designed to govern your access to, and utilization of, the Website, any orders placed through the Website or via telephone, and, as applicable, your use or attempted use of our products and services, collectively defined as "Your Use."

By accessing and utilizing the Website, you are expressing your acknowledgement and consent to be bound by the terms and conditions stipulated in this Agreement. This consent will be treated with the same level of enforceability as if you had formally executed this Agreement. IF YOU DISAGREE WITH ANY OF THE TERMS AND CONDITIONS OUTLINED HEREIN, WE KINDLY REQUEST THAT YOU REFRAIN FROM UTILIZING THE WEBSITE, PLACING AN ORDER, OR ENGAGING WITH ANY COMPANY PRODUCTS.

IT IS ESSENTIAL TO UNDERSTAND THAT THIS AGREEMENT INCORPORATES A MANDATORY ARBITRATION PROVISION. AS SUCH, YOU ARE AGREEING NOT TO INITIATE ANY CLAIM IN A COURT OF LAW, PARTICIPATE IN JURY TRIALS, OR BE INVOLVED IN CLASS ACTION PROCEEDINGS.

  1. Eligibility Criteria

To access and utilize the Website, you must meet the following eligibility requirements: 

(a) You must be at least 18 years of age, possess the legal capacity to enter into a binding contract with us, and not be subject to any legal restrictions preventing you from doing so under the applicable laws; or

(b) If you are 13 years of age or older, you must have obtained the explicit consent of your parent or legal guardian to adhere to the terms of this Agreement.

Please be advised that the Website is not intended for individuals under the age of 13, and, accordingly, no person under the age of 13 is permitted to access or utilize the Website. By accessing and using the Website, you are confirming that you are at least 13 years of age.

  1. User Code of Conduct

Your use of the Website is subject to the following guidelines and principles:

Lawful Use: You are required to employ the Website exclusively for lawful purposes. You must refrain from engaging in any activities that violate the rights of others or impede or hinder anyone else's enjoyment of the Website.

Prohibited Actions: Without our prior written consent, you are expressly prohibited from performing the following actions:

(i) Duplicating, reproducing, renting, leasing, lending, or selling content obtained from the Website.

(ii) Altering, distributing, or re-posting any content from the Website for any purpose.

(iii) Exploiting the content of the Website for any form of commercial gain.

Additional Agreements: By using the Website, you further concur to:

(a) Abstain from disrupting or interfering with the security, functioning, or performance of the Website, its services, system resources, accounts, servers, or networks, whether they are directly connected to the Website or accessible via affiliated or linked websites.

(b) Avoid disrupting or interfering with any other user's experience while using the Website or any affiliated or linked websites.

(c) Refrain from uploading, posting, or transmitting any viruses or other files that may cause harm, disruption, or destruction through the Website.

(d) Not to employ framing techniques, copy, or utilize any Company trademark, logo, or proprietary information without the explicit written consent of the Company.

(e) Not to reverse engineer or create derivative works based on the Website or its content, including software, without prior authorization.

(f) Not to use meta tags or other "hidden text" featuring Company's name, trademark, or product name without Company’s express written consent.

(g) Not to deeplink to the Website without obtaining express written consent from the Company.

(h) Not to create or permit the use of a false identity on the Website, share your account credentials, or allow anyone other than yourself to access your account.

(i) Avoid collecting or storing personal data about other users.

(j) Refrain from attempting to gain unauthorized access to restricted portions of the Website.

(k) Refrain from posting false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually explicit, threatening, invasive of privacy, or otherwise unlawful content. Additionally, you shall not post copyrighted material unless you hold the copyright.

(l) Adhere to Company's product submission policies, if applicable, recognizing that any submissions may not be treated as confidential, and Company may use such submissions at its sole discretion.

(m) Comply with all applicable laws and regulations in connection with your use of the Website.

Failure to adhere to these guidelines may result in the termination of your access to the Website and potential legal action.

(n) Your commitment to adhere to any third-party company policies and terms, which are necessary for the use of our Website (such as terms of use from third-party publishers, or terms of use from platforms like Facebook, Twitter, TikTok, or YouTube), is hereby acknowledged. In the event that you default, whether negligently or willfully, on any of the obligations delineated in these Terms and Conditions (including our Privacy Policy), you shall be held responsible for all losses and damages incurred by VB Beaute LLC, our affiliates, partners, or licensors as a result of such default.

  1. Protection of Intellectual Property Rights and Licensing

The entirety of the content accessible on the Website, which includes, but is not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, software, and the arrangement and compilation thereof (collectively referred to as the "Content"), is the exclusive property of VB Beaute LLC, our affiliates, partners, or licensors. It is safeguarded by both United States and international copyright laws.

The trademarks, logos, and service marks showcased on the Website (collectively referred to as the "Trademarks") are the registered and unregistered trademarks of VB Beaute, our affiliates, partners, or licensors, in the United States and various other countries. These Trademarks are fortified by United States and international trademark laws.

Unless explicitly required by applicable law, neither the Content nor the Trademarks, nor any portion of the Website, may be utilized, replicated, duplicated, sold, resold, accessed, modified, or in any way exploited, whether in whole or in part, without our prior written consent. Requests for such consent should be directed to our corporate office.

  1. Disclaimer Regarding Information Presented on the Website

THE INFORMATION PROVIDED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO ADVICE AND RECOMMENDATIONS, IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, NOR IS IT MEANT FOR THE PURPOSE OF MEDICAL DIAGNOSIS OR TREATMENT OF ANY INDIVIDUAL HEALTH CONDITION. IT SHOULD NOT BE CONSTRUED AS A SUBSTITUTE FOR PROFESSIONAL GUIDANCE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER WHO IS KNOWLEDGEABLE ABOUT YOUR SPECIFIC CIRCUMSTANCES. IT IS IMPERATIVE THAT YOU SEEK ADVICE FROM YOUR PHYSICIAN OR ANOTHER QUALIFIED HEALTHCARE PROVIDER PRIOR TO INITIATING ANY NEW TREATMENT OR HEALTH-RELATED ACTION.

 

PLEASE BE AWARE THAT YOUR USE OF THE WEBSITE IS SUBJECT TO ADDITIONAL DISCLAIMERS AND CAUTIONARY NOTES THAT MAY BE FOUND THROUGHOUT THE WEBSITE.

 

COMPANY, ALONG WITH ITS AGENTS, DISCLAIMS ANY RESPONSIBILITY FOR ANY DIRECT OR INDIRECT CONSEQUENCES RESULTING FROM ACTIONS OR DECISIONS YOU MAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIALS PROVIDED ON THE WEBSITE. ALTHOUGH COMPANY ENDEAVORS TO MAINTAIN THE INFORMATION ON THE WEBSITE AS ACCURATE, COMPREHENSIVE, AND CURRENT AS POSSIBLE, WE CANNOT GUARANTEE THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION ON THE WEBSITE, AND WE WILL NOT BE HELD ACCOUNTABLE FOR ANY DAMAGES OR LOSSES ARISING FROM INACCURACIES, INCOMPLETENESS, OR DELAYS IN THE INFORMATION PRESENTED ON THE WEBSITE.

  1. Electronic Communications, Mobile Features, Signatures, and Agreements

The information conveyed on the Website constitutes an electronic form of communication. Whenever you engage in correspondence with the Company through the Website or other electronic media channels, such as email, mobile applications (Apps), or social media platforms, you are participating in electronic communication with the Company. By using our services, you consent to the Company's ability to communicate with you electronically. Moreover, you acknowledge that such electronic communications, inclusive of notifications, disclosures, agreements, and any other forms of communication provided to you electronically by the Company, hold the same legal validity as written communications. These electronic communications shall be regarded as if they were composed in writing and signed by the party responsible for transmitting the communication, whether it be the Company or yourself.

Additionally, you recognize and agree that, by clicking on buttons labeled "SUBMIT," "LOGIN," "SIGN IN," "JOIN NOW," "JOIN IN," "DOWNLOAD", "SUBSCRIBE", "I ACCEPT," "I AGREE," or any similar links as designated by the Company, you are presenting a legally binding electronic signature and thereby entering into a legally binding contract. Your electronic submissions signify your consent and intention to be bound by this Agreement and any associated hyperlinks contained herein.

In accordance with applicable statutes, regulations, rules, ordinances, or other relevant laws, including, but not limited to, the United States Electronic Signatures in Global and National Commerce Act (the "E-Sign Act") or comparable statutes, YOU HEREBY CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND TRANSACTION RECORDS INITIATED OR COMPLETED VIA THE WEBSITE OR SERVICES OFFERED BY THE COMPANY. Furthermore, you expressly waive any rights or requirements stipulated by statutes, regulations, rules, ordinances, or other laws in any jurisdiction that mandate an original signature, the physical delivery or retention of non-electronic records, or payments or the granting of credits by means other than electronic transmission.

It's important to note that we may offer features and services accessible through your mobile phone, collectively referred to as "Mobile Features." These Mobile Features may encompass various functionalities, such as browsing the Website from your mobile device, uploading content to the Website, receiving messages from the Website, downloading mobile applications, or accessing Website features through your mobile phone. Please be aware that your carrier may impose standard messaging, data, and other charges for using Mobile Features. Some Mobile Features may also be subject to restrictions or incompatibility with your carrier or mobile device. For inquiries concerning these matters, we recommend reaching out to your carrier. If applicable, guidelines for opting out of specific Mobile Features will be provided in connection with those features. Typically, these instructions will require you to send a text containing a designated keyword (e.g., "STOP," "CANCEL," "END," "UNSUBSCRIBE," "QUIT," etc.) to the relevant shortcode associated with the Mobile Feature.

  1. Disclaimer of Warranties Regarding Website Usage

THE WEBSITE IS PRESENTED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. UNLESS EXPRESSLY PROVIDED OTHERWISE HEREIN, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPLICITLY DISCLAIMS ALL TYPES OF WARRANTIES, WHETHER EXPRESS OR IMPLIED. THESE INCLUDE, BUT ARE NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT OFFER ANY ASSURANCE THAT THE WEBSITE WILL FULFILL YOUR SPECIFIC REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, PUNCTUAL, SECURE, OR FREE FROM ERRORS. ADDITIONALLY, THE COMPANY DOES NOT WARRANT THAT ANY DEFECTS, IF PRESENT, WILL BE RECTIFIED. FURTHERMORE, THE COMPANY DOES NOT PROVIDE WARRANTIES CONCERNING THE OUTCOMES THAT MAY RESULT FROM UTILIZING THE WEBSITE OR THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE.

YOU ACKNOWLEDGE AND AGREE THAT ANY MATERIALS AND/OR DATA ACQUIRED OR DOWNLOADED THROUGH THE USE OF THE WEBSITE ARE OBTAINED AT YOUR OWN RISK, AND YOU ASSUME SOLE RESPONSIBILITY FOR ANY HARM TO YOUR COMPUTER SYSTEM OR DATA LOSS RESULTING FROM THE DOWNLOAD OF SUCH MATERIALS AND/OR DATA.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR VIA THE WEBSITE, SHALL CREATE ANY WARRANTY NOT EXPLICITLY STATED HEREIN.

  1. Links to Uncontrolled External Websites

The Website may include hyperlinks leading to other websites and resources, including those associated with advertisers, over which Company exercises no control. These hyperlinks are provided exclusively for user convenience and should not be interpreted as an endorsement by Company of the content, products, or services offered on those third-party websites. When you access, view, and utilize such website links, including the content, products, or services available on those websites, you do so entirely at your own risk. Company does not assert any representations or warranties regarding the content, ownership, or legality of any linked external websites.

You acknowledge that Company bears no responsibility or liability for the availability of such external websites or resources, nor for the content, advertisements, products, or other materials presented through those websites or resources. Upon leaving the Website via a hyperlink to another website, you will become subject to the Privacy Policy and the Terms of Use specific to that alternative website.

  1. User Registration and Account Responsibility

If you opt to register on our Website, you will be provided with an email address or username, as well as a password for your account. It is your responsibility to maintain the confidentiality of your account, username, and password, and to limit access to your computer. You hereby agree to assume full responsibility for all activities conducted under your account, username, and/or password. Additionally, you commit to providing accurate and truthful information. 

We retain the right to decline service and/or terminate accounts without prior notification if you breach these Terms and Conditions or if, at our sole discretion, we determine that such action would be in the best interests of VB Beaute LLC.

  1. Purchasing Products from Us

Product Representations: The Company reserves the right, without prior notice, to discontinue or modify product specifications and prices. While we take reasonable precautions to ensure the accuracy of prices quoted on the Website and strive to depict the items available as accurately as possible, please be aware that we do not warrant the accuracy, completeness, reliability, currency, or error-free nature of product descriptions or that the product packaging displayed on the Website will precisely match the product you receive. If a product received does not match its description on the Website, or if the packaging differs, your sole remedy is to return it to us in an unused and undamaged condition in accordance with our Return Policy, as outlined on the Website under Customer Service. Please note that references to products not owned by the Company do not imply endorsement or constitute a warranty by the Company.

Pricing Errors and Omissions: Prices, availability, and other purchase terms may change without prior notice. We endeavor to ensure the accuracy of information on the Website and rectify errors when discovered. The Company reserves the right to retract any offers and correct errors, inaccuracies, or omissions, even after an order has been placed, confirmed, or after your credit card has been charged. In the event of an error resulting in the cancellation of your order after your credit card has been charged, a full refund will be issued to your credit card.

Order Placement and Acceptance: Payment must be received by the Company before we accept your order. Additional information may be required for your order if all necessary information has not been provided, and we retain the right to cancel or limit orders at any time after placement.

Your order is expressly conditional upon your acceptance of this Agreement. After receiving a properly completed order, your authorization, and payment, we will promptly process your order. All products are subject to availability. If a product is unavailable, we will notify you promptly and may offer alternative products of similar quality and value.

Please be aware that we exclusively accept orders from dealers, wholesalers, or customers intending to resell items offered on the Website if they have submitted a wholesale form and received approval from our sales team. If we determine that you are placing orders with the intent to resell Website items without having undergone our verification and approval process, we will take the following actions:

Cancel Your Order: We will cancel your order.

Suspend or Terminate Your Account: We may suspend or terminate your account.

Legal Remedies: We may pursue available legal remedies under applicable law, especially in cases of fraudulent conduct, such as using counterfeit or stolen cards.

In instances of fraudulent conduct, we may report you to law enforcement authorities at the federal, state, and/or local levels.

Shipping and Risk of Loss: Shipping and handling fees will be added to your order. Unless otherwise specified, we will make commercially reasonable efforts to ship products within a reasonable timeframe upon receipt of your fully completed order. While we may provide estimated delivery or shipment timeframes, please understand that these are good-faith estimates and may change. You also acknowledge that product availability may be limited, and certain products may not be available for immediate delivery. In such cases, products will be delivered when they become available. Should your order experience a delay (either beyond the specified date at the time of order or, if no date was specified, beyond 30 days from the order date), we will make reasonable efforts to contact you. If we are unable to reach you or you no longer wish to receive the item, we will cancel the order and promptly refund the full amount, typically within 7 business days for payments made with third-party credit cards, such as Visa or MasterCard. Please note that the Company will not be liable for any loss, damage, cost, or expense related to shipment or delivery delays. All items purchased from the Website are transferred to shipment carriers, and the risk of loss and title passes to you upon delivery to the carrier. We may reject orders with delivery addresses outside the United States.

Sales Tax: In the United States, Company is required to collect applicable state and local sales taxes on orders shipped to certain states. Taxes generally apply to most merchandise, although some states may exempt specific items, such as food products. Taxing authorities may also require taxable amounts to include shipping and handling charges, while others may only tax merchandise. Company is obligated to comply with the regulations of each state. Your final order total will include the appropriate state and local taxes.

Payment Information: When ordering products through the Website, by telephone, or through other methods, you agree to provide accurate, current, complete, and truthful payment information. By placing an order, you represent and warrant that you are authorized to provide the payment information and that it is accurate and valid. Company reserves the right to cancel your order, suspend or terminate your account if we have reason to believe that you have provided inaccurate, fraudulent, not current, or incomplete payment information to Company, or for any other reason we deem appropriate in our sole discretion. You agree that your electronic order on the Website satisfies any applicable Statute of Frauds, eliminating the need for further written documentation.

International Orders: You are responsible for all duty and tax obligations.

Subscription Program Terms and Conditions: By participating in our Subscription Program, which offers both Free and Paid Plans (Annual or Monthly), you agree to the following terms:

a) Membership Duration: Your membership in the Subscription Program will remain in effect until you opt to cancel it.

b) Termination by Us: We reserve the sole discretion to terminate your membership in the program without prior notice.

c) Payment Authorization: If you are a member of our Subscription Program and have supplied us with a valid credit card number or an alternate payment method, payments will be processed as follows:

*For Free Plans, known as "AUTO-REPLENISHMENT," customers can designate their preferred cycle time (e.g., 1 Month, 2 Months, 3 Months, or 4 Months) during the purchase process. Payments will be processed at the time of each successive product shipment.

*For Paid Plans, known as "MEMBERSHIP FEE," customers can select either Monthly or Annual (PLUS) Installment Plans. PAYMENTS WILL OCCUR ON APPROXIMATELY THE SAME DATE EACH MONTH OR YEAR, AT THE TIME OF YOUR INITIAL ENROLLMENT. Payments will be debited from the payment method initially provided during enrollment. And every time you shop product, payments are processed solely when making a purchase of product.

d) Cancellation of Membership: If you wish to discontinue your participation in our Subscription Program, you can initiate this procedure by accessing your VB Beaute account and submitting a cancellation form.

e) Billing Account Information: The responsibility for maintaining current, complete, and accurate billing information rests with you. This encompasses the prompt updating of billing account details in the case of changes, such as modifications to your billing address, credit card number, or credit card expiration date.

f) Notification of Changes: In the event that your credit card information becomes invalidated or is no longer valid, such as due to loss or theft, you are obligated to promptly inform us. To update your billing information, you may contact our customer service representative via email at sales@vbbeaute.com or access your VB Beaute account.

g. Consequences of Failure to Update: Neglecting to promptly update your credit card information may result in the termination of your membership in our Subscription Program, with the potential for your account to be referred for collection.

NOTE: We strongly recommend a thorough review and comprehension of these terms prior to enrolling in our Subscription Program. Should you have any inquiries or require assistance, please do not hesitate to contact our customer service team.

Return/Refund Policy: You may return items in accordance with the Return Policy instructions that accompany your product shipments. Only items purchased on the VB BEAUTE website can be returned for a refund. Items purchased from a retailer or elsewhere must be returned to their original point of purchase. Products purchased from vbbeaute.com can be returned to our facility within 30 days of the original purchase. Time Limit for Returns: To be eligible for a return, the product must be returned within 30 days of the original order date. Returns made beyond this time limit will be refused and returned to the original shipping address. The product must be returned in its original packaging, unused, undamaged, and with all original seals attached.

  1. Termination of Website Services

You acknowledge and consent that the Company reserves the unilateral authority, at its discretion and at any time, to discontinue or temporarily suspend the operation of the Website or your ability to use the Website. Such cessation or suspension may be enacted without prior notice to you and may be justified for any reason deemed appropriate by the Company in its sole discretion.

Furthermore, you expressly concur that the Company shall not bear any liability towards you or any third party regarding the repercussions ensuing from such termination or suspension. In the event of your access to or utilization of the Website being terminated, you hereby affirm that the provisions outlined in the Agreement pertaining to the safeguarding of intellectual property rights and licenses, indemnification, disclaimers concerning information provided on the website, disclaimers of warranties concerning the use of the website, restrictions on Company's liability, and the clauses related to pre-dispute mandatory binding arbitration and class action waivers shall persist and remain in effect notwithstanding such termination.

  1. Copyright Policy and Compliance with the Digital Millennium Copyright Act (DMCA)

Our Company places a high priority on the respect and protection of copyright and intellectual property rights held by others. We are committed to promptly addressing any content that appears to infringe upon the copyright or other intellectual property rights of third parties. Additionally, we reserve the right to terminate access by users who are found to infringe upon the copyright or intellectual property rights of others. Furthermore, our Company operates in compliance with the Digital Millennium Copyright Act (DMCA).

If you have a good faith belief that your work has been used in a manner that constitutes copyright infringement, please provide the following information to our Company's designated Copyright Agent:

  1. An electronic or physical signature of the individual authorized to act on behalf of the copyright owner.
  2. A description of the copyrighted work that you believe has been infringed upon.
  3. Information regarding the location on our Website where you believe the infringing material is situated.
  4. Your contact details, including your address, telephone number, and email address.
  5. A statement made by you, under penalty of perjury (e.g., notarized affidavit), affirming the following: "I have a good faith belief that the use of the copyrighted material described above is not authorized by the copyright owner, its agent, or the law. I declare, under penalty of perjury, that the information provided herein is accurate, that I am authorized to represent the copyright holder, and I have a good faith belief that the use is infringing."

For any inquiries or concerns related to copyright infringement issues, please direct your communication to our Copyright Agent via email at admin@vbbeaute.com.

  1. Company Code of Conduct

The Company is committed to safeguarding its brand reputation, delivering high-quality products, and providing an outstanding consumer experience to its customers. In pursuit of these goals, we are dedicated to maintaining fair and ethical workplace standards throughout our supply chain. This commitment underscores our commitment to continuous improvement.